.png)
FAQs
Need more information? Check out our most commonly asked questions below and if you can't find the answer you need, flick us am email and we'll get back to you as soon as we can.
Where do you ship to?
We currently ship all over Australia & New Zealand with the plan to ship internationally in the coming weeks.
How long does delivery take
We ship every order within 1 business day and depending on where you live in Australia, you can expect your order to arrive within 1-3 business days.
Do you ship same day?
If we receive your order by 11am, we will pack and ship your order the same day
How spicy is the spicy chilli oil
It's spicy enough to give you a kick but not so spicy you can't taste your food. If you're not too keen on spice, try our Dragon Blood (Non-Spicy Chilli Oil). It's all the flavour without the bite!
How do I take care of my oil
We recommend keeping in an air tight jar so to avoid oxidation of the oil and keeping it as fresh and flavoursome as possible. Store in a cool dry place and it will last well up to 6 months.
Do you sell wholesale?
Of course, email us at chillialchemyau@gmail.com for more information
Do you do custom orders for events etc?
We sure can, email us at chillialchemyau@gmail.com for more information
