Shipping Policy

The delivery time-frame for standard shipping can take 5 to 8 business days, depending on the location we are shipping to. You will receive a tracking code and automated updates regarding the progress of your order being shipped. It is your responsibility to ensure you monitor the shipping updates sent to you and to click on your tracking number if you would like more details about the status of your shipment, including the estimated date of arrival.

 

Unless you have specified otherwise, all items shipped need to be signed for upon receipt - this is for your security. If you are not home or unavailable at the time of attempted delivery where a signature is required, a card will be left in your mailbox which will provide details of the post office nearest to you where you can collect and sign for the receipt of your ordered products. Shipping delays may take place during peak periods and due to acts of nature, including but not limited to flooding. Please check the order details carefully. The correct delivery address must be submitted at the time of order. We cannot be held responsible for errors in the shipping address provided by the customer during checkout. Shipping is provided free of charge only if stated for a specific product offer.

 

All shipping is sent via standard tracked shipping, unless Express Shipping is selected as an option by the customer, for which an additional fee will apply. Express Shipping is also subject to our Shipping Policy as set out above.