Privacy policy

This Privacy Policy describes how chillialchemy.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

We recommend you carefully read this privacy policy before using the Chilli Alchemy website. If you do not agree to this privacy policy, we recommend that you do not use this site.

Privacy

You, as a customer of Chilli Alchemy, are very important to us, and we aim to protect your privacy. Any and all personal information collected on the Chilli Alchemy website will be kept strictly private and confidential. We collect only information that we need, and we will not pass on your personal information except - to meet a delivery commitment - or the direct needs of Chilli Alchemy, or - if required by law.

By using the Chilli Alchemy website, you are consenting to the collection of information by Chilli Alchemy Pty Ltd.

Privacy of Contact Information Email marketing (if applicable): With your permission, Chilli Alchemy may send you emails about our store, progress updates relating to the shipment of your order, new products, and other updates.

Text marketing (if applicable): With your permission, Chilli Alchemy may send text messages about our store, progress updates relating to the shipment of your order, new products, and other updates.

Chilli Alchemy requires users to affirmatively ask to join our mailing list. Chilli Alchemy provides users with the opportunity to opt-out of receiving communications from us at the point where we request information about the user.

If you wish to withdraw your consent for marketing communications, please follow the steps below:

To withdraw consent for marketing emails, please click the 'unsubscribe' link in the email.
To withdraw consent from marketing SMS - please follow the steps provided in the SMS, or
Please contact our customer service team at contactus@chillialchemy.com.au.

Security of information

Chilli Alchemy values your privacy and security. We utilize industry-standard Secure Sockets Layer technology (SSL) to enable a secure transaction environment for online commerce. It is your responsibility to notify your credit card provider if you suspect any unauthorized credit card use.

Cookies are pieces of information that a website or email transfers to your computer's hard disk. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry-standard, and many major websites use them to provide useful features for their customers. Cookies, in and of themselves, do not personally identify users, although they do identify a user's computer. Most browsers are initially set up to accept cookies. If you'd prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of a website if you do so.